WORK PLACE SECURITY
Workplace training is most often focussed on awareness and prevention. From dealing with; difficult clients, to inter staff bullying, to aggrieved or desperate criminals, a workplace safety plan is vital. Proactive offer specialised personal security and safety training (and health and well being programs) to a wide range of customer service focussed work groups.
Training is typically done on site, during or after business hours and can be as short as 2 hours, to full day programs as required by your particular needs. Talk to Proactive principal Rick O'Brien to assess your requirements.
PROACTIVE WORKPLACE PROGRAMS;
Health & Disability services.
Retail Loss & Prevention.
International Expatriates & Families (Pre trip or on location)
Education & Training.
WORK PLACE TRAINING
Empowers staff to do the job confidently.
Reduces the risk of incidents.
Improves staff morale.
Improves Health and safety may reduce risk management issues or work cover claims.
Keeps all members of team on the same page in regards to handling incidents.
DEALING WITH WORKPLACE THREATS:
• Save any threatening emails or voicemail messages. You can use these to take legal action in the future, if you choose to. If you already have a restraining order, the messages can serve as evidence in court that the order was violated.
• Park close to the entrance of your building, and talk with security, the police, or a manager if you fear an assault at work.
• Have your calls screened, transfer harassing calls to security, or remove your full name and private number from automated phone directories.
• Improve Security; Camera surveillance, 2 way glass, safety shields / barriers, emergency exits and procedures.
• Obtain a restraining order and make sure that it is current and on hand at all times. Include the workplace on the order. A copy should be provided to the police, the employee's supervisor, Human Resources, the reception area, the Legal department, and Security.
• Provide pictures of perpetrator/s to reception areas and/or Security.
• Identify an emergency contact person should the employer be unable to contact you.
• Ask Security to escort you to and from your car or public transportation.
• Review work hours/ work locations.
• Review the safety of your childcare arrangements, whether it is on-site childcare at the company or off-site elsewhere. If you have a restraining order, it can usually be extended to the childcare center.
Report and call Management or Police as soon as possible.